Telco Fraud Officer Program Certification Training
 Curriculum Information

Telco Fraud Analyst - I Telco Fraud Analyst - II Master - Telco Fraud Officer


The GRAPA Telco Fraud Certification Program provides telecoms fraud, internal audit, risk and compliance professionals with the rare opportunity to gain a comprehensive review of all of the different aspects of Telco Fraud Management in one session.

Students can join the ranks of fraud professionals from the US, Africa, Europe, Asia and South America who have found that GRAPA certification training provides the best coverage of the most topics in the industry today.

Our certification program consists of 2 training modules of 40 hours each (Telco Fraud Analyst I and II). Upon successful completion of both weeks, students will be able to achieve the Masters Level Certification - Telco Fraud Officer.

Certification requires for any level are:

  • Completion of all training requirements (40 Hours for Telco Fraud Analyst Levels 1 and 2, 80 hours for Telco Fraud Officer Certification)

  • Successful completion and passing of all tests (tests are taken at the end of each day)

  • Verification of relevant work experience

Week 1 - The Telco Fraud Analyst Level 1 Training

The Telco Fraud Analyst Level I training is covered during week 1 of each training event. This program covers a broad range of topics related directly to the most critical areas of telco fraud protection and the protection of revenue streams.

Week one topics include review of:

  • The overall management of the fraud process, in alignment with other revenue and risk protection jobs.

  • Techniques for the identification and addressing of highest fraud risks.

  • A review of network operations and the many different areas of network fraud vulneratbility.

  • A refresher, and in depth view of the primary postpaid revenue streams and their fraud risks.

  • An in depth consideration and review of Interconnect frauds, including SIMBOX, Bypass, internal and external fraud risks, and the different forms of Denial of Revenue Attack.

Also reviewed are fraud risks, and containment procedures associated with Prepaid billing, content, SMS, MMS, WAP servers and Roaming operations.

We finish the week with a review of the operation of Convergent billing systems, and consider their protection and fraud-proofing.

Students completing this week of study, successfully passing each test, and proving work experience in Telecoms Fraud Management will be awarded the Telco Fraud Analyst I – certification at the end of this event.  (The award of this certification provides for ½ of the requirement for Full Telco Fraud Officer Masters Level Certification).

Find out more about the Telco Fraud Analyst Level 1 Certification Training.

Week 2 - The Telco Fraud Analyst Level 2 Training

The Telco Fraud Analyst Level Two training event (taking place during week 2 of each event), takes a more focused view of several areas of overall Telco Fraud Management, as well as a consideration of the higher level, strategic and organizational issues.

During this week of training, we spend a significant amount of time aligning the students' view of fraud in telecoms, with the more generalized ACFE and Internal and External Audit perspectives. The development of systematic techniques for the execution of fraud protection, the establishment of forensics, incident management, case management and other disciplines is highlighted.

We will spend several days focusing on the major forms of hacking and phreaking that provides most fraudsters with the method of entry to telecom networks and the different ways of combating these attacks.

One entire day will be spent focusing only on Accounting frauds (sales, channel, accounts receiveable, accounts payable, logistics, capital, H/R and other frauds) , and techniques for detection and prosecution are reviewed.

Finally, we include intensive coverage of the latest most critical fraud exposures in the 3G, UMTS, NGN, IMS, DOCSIS, GPRS, and other technical domains, as well as the issues telcos face associated with Money laundering and the New Mobile Banking systems being deployed around the world.

Students also review law enforcement, legal and logical forensics, rules of evidence and prosecution and investigation techniques for all of the domains covered.

Students completing this week of study, successfully passing each test, and proving work experience in Telecoms Fraud Management will be awarded the Telco Fraud Analyst II – certification at the end of this event.  (The award of this certification provides for ½ of the requirement for Full Telco Fraud Officer Masters Level Certification).

Find out more about the Telco Fraud Analyst Level 2 Certification Training.

Weeks 1-2 - Telco Fraud Officer Masters Level Training

The Telco Fraud Officer 2-Week Training program provides students with an extensive look at Telecoms Fraud Deterrence and Detection best practices.

To certify at the Masters Level in Telecoms Fraud, Levels 1 and 2 of Telco Fraud Analyst Training are required, in addition to successfully passing each test and proving work experience in Telecoms Fraud Management.

Find out more about the Telco Fraud Officer Masters Level Certification Training.