Announcing the New Telco Fraud Officer
Training and Certification Program
Based on overwhelming demand from its
membership, the Global Revenue Assurance Professionals Association (GRAPA)
is announcing a Telco Fraud Officer Program to provide telecoms
professionals with a comprehensive new approach to Fraud Detection and
Deterrence. This program is a highly anticipated addition to the successful
Revenue Assurance training and certification currently provided.
The Telco Fraud Officer Training Program
provides certification candidates with a practical and systematic approach
to telco fraud. "In the past, telcos have often been too tunnel-visioned in
how they viewed fraud. The job is handled in pieces - partly by internal
auditors, security people, other employees or the fraud management system.
Nobody has really taken a full view of the fraud exposures that telcos are
increasingly vulnerable to," says GRAPA President, Rob Mattison.
"When
your approach to fighting fraud is separated across various
departments without someone ensuring the largest
exposures are addressed, those gaps in coverage allow fraudsters to thrive,"
says Louis Khor, GRAPA's Director of Industry Research and Analysis. With
telco networks, operations and business models constantly becoming more
complex, it becomes clear that top management needs skilled professionals
who have a complete view in order to detect, address, prosecute and deter
potentially disastrous frauds. This is especially true for large complex
cases, such as those involving terrorism, SimBOX/bypass, financial statement
fraud etc. The Telco Fraud Officer Program strives to provide the training
and certification curriculum to assist these professionals with the issues
they face the most.
