Telco Vice: Quick-Start
3-Day Pre-Certification Program
Industry Standard Fraud Prevention and Detection Methods
The Telco Vice Quickstart is a rapid overview of some of the essential foundational skills and knowledge required by those wanting to call themselves true telecoms fraud professionals, as well as those who eventually want to master more complex and complicated fraud topics at a later date.
Attendees will not only learn to apply industry standard methods for the prevention and detection of frauds across the telco, they will gain detailed knowledge of vulnerabilities in telecoms networks, the SS7/signaling network, theft of service (voice, IP/Data, GPRS/3G); exposures in the dealer, sales channel, provisioning and commission processes; the billing and BSS environment. This foundational knowledge will allow fraud professionals to better combat frauds perpetrated by customers, professional fraudsters as well as internal employees/consultants/outsourcing partners.
The course includes a short primer on SIMbox from GRAPA's day-long interconnect curriculum (part of GRAPA's 5-day certification program), and will discuss the operation as well as procurement strategies for those looking to buy/implement a Fraud Management System.
Address Top Management Priorities:
- Proving to Management the effectiveness of the fraud team according to industry standards
- Introduction to SIMbox deterrence and detection
- Fraud Management System Operation/Optimization
- Fraud Management System Procurement/Setting Vendor Requirements
Practical Approaches – Real World Fraud Prevention Tactics:
- Preventing frauds at the Point of Sale and with Dealers/Channel Partners
- Preventing frauds at the network level (spoofing, theft of service, SMS/SS7 spamming)
- Telecoms Fraud Professional Practices and Governance Framework implemented by successful teams worldwide
Who should Attend?
The primary audience for this Certification Training consists of telecoms fraud professionals. This includes:
- Those working with the fraud management system
- Internal auditors
- Forensic/investigative/law enforcement/legal professionals
- Logical and physical security specialists
- Finance and business risk professionals
- Key operational managers in sensitive domains (billing, network, accounting, sales, supply chain, procurement, etc.)
Programs
Telco Vice Quickstart Course Days
TVC102: OSS Fraud Forensic Controls
Course Information
Certification
Candidates who have at least 6 months of verified work experience in a telecoms-related area and who pass any exams and attend all training will receive 24 hours course credit towards Telecoms Fraud Analyst (TFA) Certification.
For a complete list of Body of Knowledge Certification Credits that can be earned through this course please review TVC101 TVC102, and TVC103.
Our Promise
Students who take the training seriously, participate enthusiatically in activities, and pass the certification exams will be able to perform all of the practical applications listed under each course description.
Course at a Glance
|
TVC101: Making Fraud Investment Equal Fraud Protection |
TVC102
: OSS Fraud Forensic Controls |
TVC103: BSS Fraud Forensics Controls |
|
|---|---|---|---|
| Opening | Defining the Telco Fraud Problem | GRAPA's 5 Logical Security Domains | Billing Models and Credit Risk |
| Morning | GRAPA's FMS Fishbone Methodology | Methods of Access and Attack | SIM, Provisioning, and Voucher Frauds |
| Late Morning | GRAPA Fraud Standard Controls, Methods, and Principles |
Network Operations and Frauds | Procurement Frauds and Inventory Theft |
| Afternoon | The Incident and Case Management Lifecycle | Access, Service Delivery, and AAA | Sales, Channels, and Commissions Frauds |
| Late Afternoon | GRAPA's Fraud Governance Model, KPIs, and Framework | Packet Operations and Frauds | Credit, Collections and Customer Frauds |
| Closing | Financial and Revenue Impact of Fraud | GPRS/3G Operations and Frauds | Billing Systems and Frauds |