Telco Fraud Specialist Certification Program
Course Overview
Gain a new standards-based understanding of Fraud and become a Certified Telco Fraud Analyst
GRAPA is proud to have certified Telco Fraud Professionals who are some of the most dynamic, logical, and determined people in the industry and who have the real drive and personality to pursue telco fraud wherever it exists. They are the special investigators, the private detectives, the FBI and Mi5 of telecoms - the best of the best when it comes to finding, stopping, and preventing telecoms fraud.
GRAPA's Telco Fraud Specialist Certification Training is a 5-day certification and workshop event designed to provide candidates with a new, innovative, and comprehensive approach to the professional practice of combating fraud in telecoms organizations as defined by the proposed GRAPA fraud standards, governance model, methodologies and framework. GRAPA's approach is exploit-library-driven, grounding fraud professionals in real-world risks and exposures. This revolutionary new way of understanding and organizing the telco fraud function has quickly become the industry standard by all over the world. Based on input from GRAPA's network of 5000+ telecoms professionals, as well as rigorous benchmarks of fraud practices in telcos of all types, sizes and regions, these standards are some of the most tested, practical, and logical ways successful fraud professionals deliver real value to their organizations.
Who should Attend?
The primary audience for this certification training consists of telecoms fraud professionals. This includes:
- Those working with fraud management systems
- Internal auditors
- Forensic, investigative, law enforcement, and legal professionals
- Logical and physical security specialists
- Finance and business risk professionals as well as key operational managers in sensitive domains (billing, network, accounting, sales, supply chain, procurement, etc.)
Programs
Telco Fraud Specialist Course Days
TFS102: OSS Fraud Forensic Controls
TFS Course Information
Certification
Candidates who have at least 6 months of verified work experience in a telecoms-related area and who pass all exams as well as attend all 40 hours of class will be awarded certification as a Telco Fraud Analyst (TFA).
Our Promise
Students who take the training seriously, participate enthusiatically in activities, and pass the certification exams will be able to perform all of the practical applications listed under each course description.
Week at a Glance
|
TFS101: Making Fraud Investment Equal Fraud Protection |
TFS102
: OSS Forensic Controls |
TFS103: Accounting, Customer and Employee Frauds |
TFS104: Interconnect Fraud |
TFS105: Fraud Management Protocol |
|
|---|---|---|---|---|---|
| Opening | Defining the Telco Fraud Problem |
GRAPA's 5 Logical Security Domains | Billing Models and Credit Risk |
Partner Frauds and Credit Models | Data Warehousing & Data Mining for Fraud Forensics |
| Morning | GRAPA's FMS Fishbone Methodology |
Methods of Access and Attack |
SIM, Provisioning, and Voucher Frauds | Introduction to Interconnect Business and Frauds | Legal Forensics - Principles and Application |
| Late Morning | GRAPA Fraud Standard Controls, Methods, and Principles |
Network Operations and Frauds |
Procurement Frauds and Inventory Theft | External and Internal Interconnect Frauds | Evidentiary Protocols for Prosecution |
| Afternoon Opening | The Incident and Case Management Lifecycle | Access, Service Delivery, and AAA | Sales, Channels, and Commissions Frauds | Principles of Bypass & SIMBox Operation, Detection and Deterrence | Regulatory Protocols |
| Afternoon | GRAPA's Fraud Governance Model, KPIs, and Framework | Packet Operations and Frauds |
Credit, Collections and Customer Frauds | Roaming Fraud Exploits, Cases and Remedies | Advanced FMS |
| Closing | Financial and Revenue Impact of Fraud | GPRS/3G Operations and Frauds |
Billing Systems and Frauds | Roaming Fraud Management | Fundamentals of Law and Jurisdiction Applied to Telecoms |